Privacy
Policy

Who We Are

Vizaido Ltd is the data controller for personal data collected through vizaido.ai. For privacy-related questions, contact us at hello@vizaido.ai.

What We Collect

We collect only what we need to provide the service.

• Account data — your name and email address when you register.
• Usage data — generations created, plan type, credits, and feature usage.
• Payment data — handled securely by our payment provider; we do not store full card details.
• Uploaded content — images or assets you upload to create visuals.
• Support data — messages you send to us for help or enquiries.

How We Use Your Data

We use your data to operate, secure, and improve Vizaido.

• Provide and maintain the platform.
• Process payments and manage subscriptions.
• Send transactional emails such as account confirmations and receipts.
• Respond to support requests and enquiries.
• Monitor for fraud, abuse, and security threats.

Cookies & Analytics

We use essential cookies to keep you logged in and maintain your session. We may also use analytics to understand how the platform is used and improve the experience. You can disable non-essential cookies in your browser settings at any time.

Data Sharing

We may share data with trusted service providers who help us run Vizaido, such as hosting, analytics, payment, and email providers. These providers may only process data for the services they provide to us.

Your Rights

Depending on your location, including under UK GDPR, you may request access, correction, deletion, or restriction of your personal data. You may also object to certain processing or request a copy of your data.

Retention & Security

We keep personal data only for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable technical and organisational measures to protect your data.